Agent Workflows

Model real business conversations as governed voice workflows.

Build node-based flows for greetings, questions, conditions, API requests, knowledge search, order creation, appointment booking, human transfer, SMS, email, and call completion.

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AI Studio
Workflow-linked product preview
Open Studio
Workflow builder
Restaurant order agent
Step 1
Greeting
Step 2
Capture order
Step 3
Condition
Step 4
API call
Step 5
Handoff
Step 6
End call
Voice
Professional, concise, grounded
Live sessions
Testing ready
Human handoff configured
Transcript capture on
Analytics preview
Calls
Success
Handoff
Templates

Workflow templates for the most common business call paths.

Restaurant ordering, appointment booking, support triage, sales qualification, FAQ, payment follow-up, and enterprise receptionist flows all map to the same builder.

15 min
Restaurants

Restaurant Order Agent

Menu-aware phone ordering with item capture, recap, total, pickup or delivery details, and saved order rows.

Greeting -> Menu Q&A -> Create Order -> Confirm -> Save Data
Use Template
12 min
Healthcare

Clinic Appointment Agent

Books appointment requests, captures patient callback details, and routes urgent needs to staff.

Greeting -> Service -> Preferred Slot -> Callback -> Route
Use Template
10 min
Real estate

Real Estate Lead Agent

Qualifies buyers and sellers, captures property criteria, and books follow-up calls.

Intent -> Budget -> Location -> Timeline -> Agent Follow-up
Use Template
10 min
Support

Customer Support Agent

Classifies issues, captures account context, creates cases, and routes urgent escalations.

Issue -> Account -> Urgency -> Case -> Handoff
Use Template
12 min
Hospitality

Hotel Booking Agent

Handles booking questions, guest requests, room preferences, and service routing.

Guest Need -> Dates -> Preferences -> Confirm -> Route
Use Template
8 min
Sales

Sales Qualification Agent

Captures buyer profile, use case, timeline, call volume, and demo request details.

Company -> Use Case -> Volume -> Timeline -> CRM Lead
Use Template
10 min
Logistics

Delivery Status Agent

Answers delivery status calls and escalates exceptions with structured shipment details.

Tracking ID -> Lookup -> Status -> Exception -> Escalation
Use Template
8 min
Local services

Salon Booking Agent

Books services, captures stylist preferences, confirms contact details, and supports rescheduling.

Service -> Date -> Staff Preference -> Contact -> Booking Queue
Use Template
7 min
Knowledge

FAQ Agent

Retrieval-grounded FAQ voice agent for product, policy, or internal knowledge base questions.

Question -> Knowledge Search -> Answer -> Continue or End
Use Template
15 min
Enterprise

Enterprise Receptionist

Routes callers, answers common questions, captures callback requests, and transfers with context.

Intent -> FAQ or Routing -> Capture -> Transfer or Callback
Use Template
Enterprise voice automation

Give every business process a reliable voice interface.

Move from manual calls to intelligent voice workflows with real testing, monitoring, and governance.